Frequently Asked Questions
Everything you need to know about our products and services.
We offer same-day shipping for most orders placed before 2 PM EST. Standard shipping typically takes 2-3 business days. Express shipping options are also available for urgent orders.
Yes! We offer free shipping on all orders over $500. For orders under $500, shipping costs vary based on destination and shipping method selected.
Absolutely! You'll receive a tracking number via email as soon as your order ships. You can use this number to track your package in real-time.
We offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, simply return it within 30 days for a full refund. Items must be unused and in original packaging.
Yes! All OEM turbos come with a manufacturer's warranty. Aftermarket and reman turbos include our warranty coverage. Please contact us for specific warranty details on your product.
Contact our customer support team at 844-338-8726 or email info@centralturbos.com to initiate a return. We'll provide you with a prepaid shipping label and return instructions.
A core charge is a deposit on the old turbo that you're replacing. When you return the old core in good condition, we refund the core charge. This encourages recycling and helps us maintain competitive pricing.
Simply ship your old turbo back to us using the prepaid shipping label included with your order. Once we receive and inspect it, we'll refund your core charge within 5-7 business days.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. We also offer financing options for larger orders.
Yes! We partner with financing companies to offer flexible payment plans. Financing is available for orders over $1,000. Contact our sales team for details.
OEM turbos are original manufacturer parts that meet exact factory specifications. Aftermarket turbos are produced by third-party manufacturers and may offer enhanced performance. Both are quality options; it depends on your needs.
Reman (remanufactured) turbos are used turbos that have been completely rebuilt and tested to like-new condition. They're a cost-effective alternative to new turbos while maintaining quality and reliability.
Use our Year/Make/Model search tool on the website, or contact our expert team at 844-338-8726. We can help you find the perfect turbo for your specific vehicle and application.
You can reach our support team via phone at 844-338-8726 (24/7), email at info@centralturbos.com, or WhatsApp. We're always ready to help!
Yes! Our technical team can provide guidance on installation. We also have installation guides available on our blog. For complex installations, we recommend consulting a professional mechanic.